Authors: Kgantshe Tau, Rodney Mushininga
Affiliation: Mancosa; School of Information Technology, The Independent Institute of Education, IIEMSA


Keywords: Cyber Resilience, Cybersecurity, Perception of Cyber Resilience, Training and Retention Strategies, Cyber reliance Framework and Practices
ABSTRACT. As digital transformation accelerates across industries, effective cyber resilience is paramount for maintaining business operations amid evolving cyber threats. The challenge is that the current research shows a lack of alignment between executive perceptions of preparedness and realities assessed by technical teams. To address this perception gap and strengthen organizational cyber resilience, this paper explores challenges and opportunities across key dimensions. A literature review reveals workforce development as a strategic priority. While some studies emphasize crisis management training, retention strategies are also vital for maintaining skilled cybersecurity talent over the long term. Disconnects also exist between conceptual frameworks and practical implementation, highlighting the need for shared understanding across leadership and practitioners. Standardized metrics are likewise needed to benchmark resilience effectiveness within and across sectors. The paper utilizes a quantitative survey design to collect data from business leaders and cybersecurity professionals. Targeting these stakeholder groups from diverse industries facilitates statistically analyzing relationships between variables like training effectiveness and perception gaps. Key findings reveal notable perception gaps between leadership and technical roles regarding readiness. Training programs also exhibit uneven implementation and impact. Workforce retention efforts lack awareness, suggesting room for improvement. Frameworks receive mixed feedback on consistency and adaptability to technological change. To bridge divides, a holistic strategy is recommended encompassing unified understanding and planning; dynamic training and innovative retention; agile frameworks integrating emerging technologies; and cross-sector collaboration on standards and resilience challenges. Addressing these gaps through coordinated multi-stakeholder efforts can strengthen organizational cyber resilience to match today's threat environment. Continuous learning also remains vital as digital risks rapidly evolve. By shedding light on current challenges through research, this paper aims to facilitate more robust and adaptive approaches for enhancing workplace cyber resilience in the digital age.


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